Privacy Policy
Effective date:
This website respects your privacy. We collect minimal personal information—primarily contact details you submit—solely to respond to inquiries and schedule services. This site is not intended to transmit or store Protected Health Information (PHI).
Information We Collect
- Name and contact details (email, phone) you submit via forms or email.
- Basic, anonymous analytics (see “Analytics & Cookies”).
How We Use Your Information
We use your contact information only to communicate with you (e.g., respond to questions, coordinate appointments). We do not sell or share your information for marketing.
Confidentiality & HIPAA
Psychological services provided offline adhere to HIPAA and professional ethical guidelines. Please avoid sending sensitive clinical details via website forms or email, as these channels may not be encrypted end-to-end.
Therapy records are kept confidential. Legal exceptions include risk of harm, suspected abuse of a child or vulnerable adult, and court orders. If a disclosure is required, we will attempt to notify you when feasible.
Analytics & Cookies
We may use privacy-respecting, aggregate analytics to understand site use and improve content. Data collected is de-identified and not used to profile individuals.
Your Choices
You may request access to or deletion of contact information you previously submitted. Email us at kellie@psychologyorlando.com.
Third-Party Links
This site may link to third-party websites. We are not responsible for their content or privacy practices.
Emergencies & After-Hours
This website and email are not monitored for emergencies. If you are in crisis, call 911 or a local crisis hotline immediately (e.g., LifeLine of Central Florida: (407) 425-2624).
Changes to This Policy
We may update this policy to reflect operational, legal, or regulatory changes. The “Effective date” above will be updated when revisions occur.